Recognizing a gap in the market, North America’s Asia travel specialist, Travel Indochina, has launched its “Asia Guru” training program, to support travel agents in better selling Asia as a destination and in particular, discussing the advantages of Travel Indochina’s small group journeys with their clients.
According to Travel Indochina’s North American Director, Mark Yacker, “This training has been designed specifically in support of travel agents to help them showcase the best destinations and experiences across Asia, and to help agents improve the product knowledge needed to skillfully sell to their clients.”
“Our Asian destinations provide a complex range of product offerings and local experiences, and we have found that many agents are seeking to increase their comfort level when speaking about Asia,” said Yacker. “So, we saw an opportunity to provide comprehensive online training for agents to help them navigate the overwhelming choice in the market in order to provide the best experience for their clients.”
“This specialist program will help agents fully understand the nuances of what we offer and how our Small Group Journeys can best meet their clients’ needs. We want to give them the confidence that they have the knowledge required to provide the most appropriate style of travel for their client.”
The online training, which is free and open to all agents regardless of network, will include three stages of course materials, covering vital destination information and selling tips to assist agents sell less familiar destinations.
- The first stage, called ‘Bronze Tiger’ covers an introduction to Travel Indochina’s style of travel, as well as destination and product information for Vietnam, Cambodia and Laos.
- Stage two – ‘Silver Buffalo’ – covers all other Travel Indochina destinations; namely China, Thailand, India, Japan, Sri Lanka, Burma (Myanmar), Mongolia and Bhutan.
- The third stage – ‘Golden Dragon’ – covers a wide range of Asia River Cruising.
Completion of all three levels also qualifies agents as an ‘Asia Guru’.
Travel agents are encouraged to visit here to register and undertake the training. All agents who complete the ‘Bronze Tiger’ level of certification by 31 Dec 2013 will be automatically entered in a draw to win one of ten $50 Visa Gift Cards. Further benefits for completing the full ‘Asia Guru’ certification will be announced shortly.