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In just 48 months, small tourism businesses using Rezgo, a leading cloud based tour and activity booking system, have generated more than US $40 Million in online bookings. With annual growth of over 150% that number is expected to grow to US $60 Million by 2012.
On July 7, 2011 Rezgo celebrated its fourth birthday. What started as a part time development project for Sentias Software Corp. has turned into a full time passion for the North Vancouver based company. Rezgo, a leading reservation platform designed specifically for the tour and activity market, has been quietly building its International client base and is now used by hundreds of companies from the U.S., South America, Europe, Asia, and Australia.
“We are primarily an export software business. We build technology locally in North Vancouver with a core team of passionate developers and we sell it to businesses all over the World. Our goal of developing a strong focused product and providing quality customer support is helping us to build a global brand.” says Stephen Joyce, CEO of Rezgo “We have also invested heavily in educating the travel industry about the value of the tour and activity segment. This culminated, most recently, with the release of the PhoCusWright report which Rezgo helped sponsor. That report estimated the in-destination tour and activity segment to be worth over US $27 Billion.”
Rezgo helps tourism based businesses such as adventure outfitters, sightseeing companies, attractions, and activity brokers to manage and market their businesses more eficiently by providing an integrated suite of features including secure online booking, integration with credit card processors, inventory management, point of sale, voucher printing, reports, integration with WordPress, and a Facebook booking application.
“What makes Rezgo different from other online scheduling and booking systems is that Rezgo is designed specifically for the needs of tour and activity businesses. The business of running a river rafting company or a sightseeing tour is fundamentally different than running a bed & breakfast or a campground.” adds Mr. Joyce “We don’t try to do everything, we just focus on what we do best and that is serving the tour and activity market.”
That focus is paying off. Since its launch on July 7, 2007 Rezgo has grown steadily both in members and in number of bookings. In the past three years the system has experienced consistent annual growth of 150% in the total value of all bookings generated in the system. Travel Industry research firm, PhoCusWright, recently reported that 86% of small tourism businesses are not using a reservation system to manage their day to day operations. Rezgo expects to see continued growth in both business adoption and booking volume as the demand for industry specific reservation platforms increases.
Mr. Joyce adds “We are fully aware that we will need to continue to help educate operators in order to get them to adopt tools like Rezgo. It is what we have done all along and we’ll continue to do it because it’s important. We are excited to be working with so many dynamic and interesting small businesses and we are honored that they continue to place their trust in Rezgo.”
Rezgo is an active contributor to the Open Travel Alliance, a global travel messaging standards body, and the Adventure Travel Trade Association. Rezgo CEO, Stephen Joyce, is also Chair of the Board of Directors of the Open Travel Alliance and speaks frequently at travel industry conferences worldwide.
Mr. Joyce expects to see continued growth for Rezgo as more and more tour and activity providers make the move to online booking. Companies interested in finding out more about Rezgo are invited to visit the Rezgo website at www.rezgo.com and to sign-up at no cost.
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