A man in his 60s was traveling by ship with one of the world’s leading adventure travel companies in the remote waters off Cape Horn, en route to Antarctica, when he began to feel chest pain and experience heart trouble. The tour leader contacted Redpoint Operations and requested a medical evacuation and rescue for the Ripcord Rescue Travel Insurance™ client.
Redpoint deployed a critical care paramedic to rendezvous with the ship just off the tip of the Antarctic Peninsula. When the ship arrived, the client and his wife were shuttled to the shore on an inflatable life boat, and Redpoint’s medical team took them to the island’s airfield for the flight to the hospital at Punta Arenas. After the hospital cardiology team completed a series of tests, the Redpoint medical team cleared him for air travel and evacuated the Ripcord client and his wife home to the United States.
Redpoint Operations worked hand-in-hand with the travel company’s leadership, and the two organizations coordinated to evacuate the client from this remote location.
“We wanted to let you know our operations team was thoroughly impressed with the level of service, the level of knowledge, and how ‘switched on’ Ripcord personnel have been throughout the process,” a representative from the travel company shared with Redpoint. “This was one of the most extreme evacuation scenarios one could come across in the locations we visit, and your team handled it flawlessly.”
Dozens of tour companies in the adventure travel space have partnered with Ripcord Rescue Travel Insurance™ to protect their clients against medical and security emergencies and financial risks. To discuss how your tour company can benefit from a partnership, please call Redpoint Client Services at +1-415-481-0600 or email [email protected]
About Ripcord Rescue Travel Insurance™
Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.
Operating for over half decade, Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.
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