Salt Lake City, UT – Since its inception in 2005, Resmark Systems emerged as the leading marketing and reservation software platform for tour operators in the adventure, eco and active travel industries.
Resmark Systems, comprehensive tour operator software was created by leading tour operators who understand the industry and business of travel. Resmark is focused on helping businesses guide their guests through all five stages of the travel process: Inspiration, Booking, Anticipation, Experiencing and Sharing. Due to their client’s success with the software, Resmark has seen its client base grow substantially over the past year.
Sundance Mountain Resort near Provo, UT, is one of Resmark Systems’ newest clients. This ski and spa resort with Robert Redford‘s now-famous Sundance Film Festival is in the process of implementing Resmark Systems’ capabilities for all of the activities the resort offers, including reservations and electronic liability waivers for its new zip line that opened May 29, 2015. This will be the third longest zip line tour in the USA boasting over 2,100 feet of vertical drop, the most of any zip line tour in the United States.
“We are also excited to utilize all the marketing tools Resmark offers,” said Stevie Bamgartner, Zip Line & Mountain Outfitters Manager. “We are still in the development phase, soon to go live with reservations. The Resmark team is fabulous, from sales to support. They truly care about you and creating the best experience.”
He added: “We also use Resmark’s new digital WaiverSign for all of our resort liability release forms; it makes tracking and looking up names so much more efficient than our old paper trail system and saves on the environmental impact.”
Down in North and South Carolina, the Adventure Management Group, LLC, is also a new Resmark Systems client. The company’s Shallotte River Swamp Park is scheduled to grand open June 13, 2015, in Ocean Isle Beach, NC. It also operates Radical Ropes in Myrtle Beach, SC, a nature-oriented eco park with swamp boat tours, a zip line canopy course, a tree top aerial challenge course, a self- guided educational nature trail and a guided swamp buggy tour traversing the entire property offering a educational experience showcasing the plant and animal life of the park.
“We spoke with many of the aerial adventure companies with which we've worked over the years and determined that Resmark offered the most comprehensive product on the market,” said Jonathan Berry, spokesperson for the management group. “Two things stood out as we were making our reservation system decision. First, customer service was key; we wanted a partner in this and the folks we talked to gave Resmark very high marks. Second, we wanted the data. Resmark offers a powerhouse of reports that provides an incredible amount of very usable data. With Resmark’s wide variety of offerings, we have been able to streamline the reservation process. A top-shelf product with a stellar support team is tough to beat.”
In the Florida Keys, Marketing Manager Amy Cornaire at Postcard Inn Beach Resort and Marina at Holiday Isle, FL, said her team chose Resmark for its “all in one” factor and for the ease of set up and technical support. “Building a booking engine is a big project and Resmark makes the whole process so much more manageable than doing it through different vendors as our fishing captains have done in the past. Our resort is located in Islamorada, FL, the sport fishing capital of the world, and anything that can make the booking process faster and simpler for our charter fishing captains and our guests makes us very happy!”
This Islamorada resort hotel in the Florida Keys is minutes away from Key Largo and a short drive from Fort Lauderdale/Miami and Key West.
“Resmark actually helps increase revenue and save labor costs at the same time,” said Brandon Lake, Resmark Systems founder. He added that companies using this system report saving thousands of dollars on marketing. They cite saving time and labor with the significant benefit of offering real-time online reservations, with many users currently experiencing over one-third of their reservations online.
Research shows that companies who have upgraded to Resmark convert 50 to 200 percent more leads than prior to using the system. Its digital liability release process called WaiverSign helps eliminate human error and paperwork as it speeds up the process of securing liability waivers from clients.